Unity app may crash after updating the space configuration with an image that exceed supported resolution requirements.
Details of the scenario:
- The space configuration has been updated with the space image in high resolution.
- Unity crashes when connecting and trying to load the updated space setup.
To prevent or resolve crashes, ensure that images within the space configuration meet the following best practices:
✅ Resolution: Keep images within supported resolution limit that is 640 × 360 pixels (16:9).
✅ File Size: Compress images to reduce file size to be less than 500 kB before uploading.
✅ Format: Use efficient formats such as JPEG or PNG where appropriate.
This behaviour is expected when system limits are exceeded. Enhancements to improve image handling and prevent crashes are being considered to provide better resilience and error handling in future releases.