Latest build number 1.24.17562   What's new Added a new configuration mode that allows ad-hoc booking on Unity without logging in. The BOOK NOW button displays available slots for the space and within the new maximum duration setting. What's changed Changed the error response model to align with the RFC 9457 model used in API. In the Inside mode, ti...

Find more useful features with this release 2025.02. Flex Release Notes - Flex - R2025.02 Release builds: TBD IBSS Hub:  IBSS API:  IBSS User API:  IBSS Data Entry API:  I Latest release builds: IBSS Hub: 1.27.9421.24165 IBSS API: 1.27.9421.25414 IBSS User API: 1.27.9336.11313 IBSS Data Entry API: 1.27.9336.11324 IBSS Data API: 1.27.9315.17793   Wha...

Organisations can define what visitor types will be available within the organisation, and what questions or policies the visitors should respond to within each visitor type: Admins set up one or more Visitor Types by defining most importantly a recognisable Visitor Type name and the questions intended for this type of visitor. Read more here: Visit...

What's new Default cost codes are available in OneLens as well. While Flex users set their Default cost codes, operational users are now able to use own default cost codes or default cost codes of the users who they are booking on behalf of. What's changed Updated the Diagnostics link in the account dropdown to display properly formatted version num...

Latest release builds: IBSS Hub: 1.27.9421.24165 IBSS API: 1.27.9421.25414 IBSS User API: 1.27.9336.11313 IBSS Data Entry API: 1.27.9336.11324 IBSS Data API: 1.27.9315.17793   What's new Dynamic Catering Cut-off Enhanced the catering cut-off time logic by introducing custom cut-off time options per weekday under Catering Menus . Automated Catering O...

📌 Applies to app version 2023.02 or later Some organisations offer catering services for meeting room bookings or have adjacent meeting rooms that can be combined into different layouts: boardroom or theatre for example. The responsible person to handle such services is defined in booking policy that, in turn, is assigned to certain spaces in the bu...

Available in 2025.03 app version onwards.   With permissions to import or export data sheets (ONELENS360.OperationServices.Import or ONELENS360.OperationServices.Export), you will have the Background Processes page available in OneLens to view export or import requests for the whole building that is selected. Here's what you can do on this page: Fil...

In Roamer X, just like in other IBSS apps, you can invite an external or internal visitor to your organisation's building. This can be recorded as: Visit only Visit and booking. Your visitor can be invited to attend a meeting that you've booked a space in the IBSS system for. For this, use the Add Attendees option when creating a booking. Then selec...

Adding more than one visitor to the IBSS system at a time is enabled in OneLens on the Visitor List page for the operational users who have corresponding role permissions. If they do, they see the Import button on the Visitor List page. To add more than one visitor at a time, you need: Role permissions to have the Import button enabled. Correct XLSX...

For IBSS we strive to continually improve our support for accessible software. We are on a journey to target WCAG 2.2 Level AA with ongoing development and improved testing. For our mobile application, we are rebuilding it from the ground up to target WCAG 2.2 Level AA compliance. Our approach to compliance is a gradual improvement on key functional...

Latest release builds: IBSS Hub: 1.27.9421.24165 IBSS API: 1.27.9421.25414 IBSS User API: 1.27.9336.11313 IBSS Data Entry API: 1.27.9336.11324 IBSS Data API: 1.27.9315.17793   What's new Dynamic Catering Cut-off New fields in the CateringMenu GET/POST/PUT/PATCH methods to support new cut-off settings under Catering Menu. Cut-off time validation in t...

Feature available in app version 2023.02 onwards.   Here's where Catering Suppliers are located within the catering-related dependencies: Dietary Terms ✅ Catering Suppliers Order Policy Catering Items Catering Menus Catering Template Catering Orders Pantry Timeline as another option to view catering orders To be able to create menu items and then me...

For app version 2.3.2 for iOS and Android   What's changed or added We've added the Task management section for users with relevant API.Tasks permissions to be able to view and manage their assigned tasks and claim any open tasks. It is accessible under the context menu in the bottom right corner with the following tabs: My Tasks, Open Tasks, Resolv...

Available with app version 2025.03 onwards.   With the relevant permission (ADMINPORTAL.PortfolioSetup.TaskCategories), you can define main categories for tasks per space type. This is the starting point to set up Task Management in IBSS for your organisation. After task categories are set up, create task types for your users to be able to select th...

Roamer X has collaboration features where you can view your colleague's bookings and, for example, book next to them if spaces are available or meet them in the office as you will know exactly when and where they will be. ⚠️ Note: As we take privacy very seriously, your colleague must have enabled location sharing in their preferences first. Then yo...

In Admin Portal > Manage > Equipment section, you as an admin can configure multiple equipment stores within a building, define and maintain associations between equipment, stores, and rooms. The goal is to optimise/update operational workflows and ensure equipment is accessible where needed or new equipment is added and old equipment removed....

When adding a new notification in OneLens and trying to copy and paste the message text from an HTML source, at first, the app doesn't save the original HTML formatting within the message text field. This is solved by copying and pasting that same text from the same source for the second time, and then saving it again. Consider inserting the HTML co...

Latest release builds: IBSS Hub: 1.27.9421.24165 IBSS API: 1.27.9421.25414 IBSS User API: 1.27.9336.11313 IBSS Data Entry API: 1.27.9336.11324 IBSS Data API: 1.27.9315.17793   What's new Dynamic Catering Cut-off The new cut-off time per menu defines how many days in advance users can still book for each day of the week. This is helpful to limit book...

Dynamic Catering Cut-off We’ve introduced more control over catering order cut-offs to accommodate kitchen opening hours such as weekend periods. In Flex The new cut-off time per menu defines how many days in advance users can still book for each day of the week. This is helpful to limit booking during the weekend for a Monday, for example. Creating...

For users to successfully sign in to Roamer X, the app must be granted a specific “Roamer X AAD Authentication” permission within IBSS security. Without this permission, users will see the error message from Microsoft with the code AADSTS500011 and won't be able to proceed signing in.   During the Early Access stages of app adoption, we recommend us...

Available with 2025.03 app version onwards.   On the Task Types page, with the relevant permission (ADMINPORTAL.PortfolioSetup.TaskTypes) you can view and manage all task types that were created for the selected building. You can: Search for a task type Make one or more task types active or inactive Delete task types Add a new task type To add a new...

Applies to app version 2023.01 with the following features added in the next releases: 2024.01 Default cost codes 2024.02: Updated look of the page Tags for booking records Multiple bookings 2024.03: The Who are you booking for? field to support booking as a delegate or on behalf of a visitor. User name reference above the search results column to i...

IBSS system is designed to follow these principles around time settings: All dates and times are recorded in the UTC format by the system. Any requests for information (searches, retrieving booking or visit records, etc.) are converted to UTC time before they are sent to server. A building with its associated spaces have their own time zone setting....

Applicable in release 2024.03 onwards.   This is an optional booking policy type. There are the following options to set for entire building by defining a Building Booking Policy: Building under the Policy Type Policy Name Policy Description Excluded Dates to prevent booking of spaces on the entire building on those dates. Allowed Time Range that af...

Depending on the client network setup, it may be required to add firewall rules to allow specific IBSS Guest URIs to be accessed by the app. This article provides a list of the URIs and ports needed. ⚠️ Set the time zone on the device to match the time zone for the building. All installations URI Port Description https://api.ibss.[deployment].iconic...

The IBSS Connect allows to simultaneously create space bookings in the IBSS system along with your meeting appointments in Outlook. To use the IBSS Connect, there are the following Outlook requirements: version older that 2013, Microsoft 365 Business license or Office 365 Enterprise license. Make sure that you are signed in to Office with your organ...

What's new with the following releases: 2024.03 3 variants to display tiles on home screen are set under the VisitMode setting.   IBSS Guest is a configurable end user application that can be customised to organisation requirements. The following table defines the available configuration options for the app. ⚠️ Set the time zone on the device to mat...

According to policies of your organisation, you can print a visitor badge for your approved visitors when they arrive or in advance. Start on the Visitor List page. Select rows of one or more approved visitors that you need to print passes for. Click PRINT PASS in the top right of the table. Visitor pass preview opens. The template of the badge can ...

In Flex, you have a separate menu item for colleague finding within your organisation. You can use it to book next to the selected colleague or organise your work accordingly. Note: You are able to find only those colleagues who have enabled their location sharing in Flex or Roamer so that their bookings are visible to others in your organisation. O...

Roamer X is managed in Intune mobile application management (MAM) and set to read your organisational Intune application protection policies. Read more about Microsoft Intune here: Microsoft Intune documentation | Microsoft Learn With Intune, mobile applications, Roamer X including, on corporate and personal devices are handled according to what you...

Integrating IBSS with Microsoft 365 Calendar has a number of mutually exclusive scenarios. This article intends listing the available options and limitations for you to make the most appropriate choice for your organisation. There are four options for data to communicate between Microsoft 365 Calendar and IBSS through Graph API. These scenarios cann...

Feature available with app version 2024.02 onwards.   Tags are used to label booking records for structured approach of dealing with them. Currently, there can be maximum 50 tags per building saved in the IBSS system. In Admin Portal, under Manage > Tags, users with appropriate role permissions can: View current tags, both enabled and disabled. D...

What’s changed Updated the logo to have rounded corners. What’s fixed Floor map correctly switches to dark mode. In the dark mode, the Book using Roamer QR code is now properly visible. Fixed the navigation menu to slide out from the left. Navigation menu resets when hidden in the Kiosk and Visitor modes. In the Floor mode, navigation list items now...

Customise visitor passes per building for your organisation. In Admin Portal, you can set up or change the template that is later used by operational users in OneLens 360 to print a default or your custom visitor pass. Grant permission for OneLens 360 users to use Print Pass To allow OneLens 360 users to use the Print Pass function on the Visitor Li...

The Visitors section of the OneLens 360 app provides a central location for Facility Managers to create and manage visits for a building or a series of buildings within one organisation.  📌 Applies to app version 2023.02 or later 👋 Share your feedback with us about this documentation. Highlight a word or a whole paragraph and click the plus icon tha...

To start, find your Visit Code in the invitation to the meeting that you showed up to. Then, do the following: Select the Enter Visit Code tile on the home screen of the Guest app. In the window that opens, enter your visit code. Confirm by clicking Continue or go back to start screen and use a different option. If you continue with checking in with...

What's new To enable and manage Delegate Permissions and Delegate Access for Flex users, Admin Portal now has a new page under Setup > Delegate Permissions. Appoint primary users who can choose their delegates or even add delegates for them on this page. Read more about this feature here: Granting Delegate Permissions . The new Spaces page under ...

Applies to app version 2023.02 with the following features added in the next releases: 2024.01 Default cost codes 2024.02 Tags for booking records 2024.02 Raise a Task button 2024.02 Adjust Filter button to edit a booking with new search criteria 2025.02 API.Bookings.UnlimitedCapacity permission to override the space capacity limitation   With Sched...

For app version 2.3.3 for iOS and Android   What's changed or added If Space Guides are available, users will have the Show more space info button available to check the guides. When searching for an amenity, we now hide the "Need this ASAP?" toggle and leave it to the default of Date (today) and Time (any). Users can cancel a task and add a descrip...

Depending on the role settings, on this page, you will see a list of all visitors displayed for today by default. There are the following options available to you in this view: Use Search field and Filter. You can filter visitors using the Filter button or by filtering any column in the table, including by the person who created a visitor record: in...

If you are an ad hoc visitor, you can enter your details using the IBSS Guest app and notify the needed person about your arrival. Start by clicking Register on the third tile of the main screen. Continue with entering your information as prompted. Click OK or tap return on the virtual keyboard to proceed to the next question. Arrival reason. Are yo...

What's fixed in OneLens The Booked For and Booked By filters now work as expected since we’ve fixed tolower() on the username input, meaning the Booked For and Booked By search fields are no longer case sensitive. On the Visitors page, the email filter is not case-sensitive anymore. OneLens users can now add a new visitor on the Visitor List page wi...

In Admin Portal, while you are working with booking policies under Manage > Booking Policies, you can do the following to view what spaces are assigned to a certain booking policy: Go to Admin Portal > Manage > Booking Policies. Select a checkbox at the beginning of the row of the policy that you'd like to check spaces for. Click the ASSIGN...

draft     Release builds: IBSS Hub:  IBSS API:  IBSS User API:  IBSS Data Entry API:  IBSS Data API:    What's new Booking Flow Update (Booking Creation > Booking Tailoring) Introduce Booking Summary API with calculated fields BookingParties  GET  /v2/{nodeid}/bookingparties/parties-count Create new API CateringOrder GET-/v2/{nodeid}/catering-ord...

For the recurrent events as regular work or meetings, Flex helps you find and book the appropriate space.  Recurring bookings in Flex are enabled on the user group permission level along with building permissions. Contact your IBSS representative to enable recurring bookings for your building if they are set in booking policies.  Note: Your organisa...

You can book a space for the nearest time. For this: Select the As soon as possible option. Add duration (To). Edit location (Building, Floor, Zone), Space Type if needed, and indicate Capacity if you need a meeting room. Click Show more search items to browse other options for the selected space type. Select from what's available, for example: link...

To have the IBSS Connect deployed within an organisation and available for organisation employees, follow these guidelines. ✅ Prerequisites: Your IBSS Hub version is 2025.02 or later. Ensure that users have Microsoft 365 Business licenses or Office 365 Enterprise licenses and are signed in to Office with their organizational ID. They should also hav...

You can create a one-time space booking for a single use on the Advanced Booking page. However, we recommend creating such bookings with no distraction on the Simple Booking page in Flex. Read more here: Simple booking in Flex . When creating a single booking on the Advanced Booking page, date selection by the system has the following logic: If curr...

Feature available in app version 2023.02 onwards. With added features in the following releases: 2025.02: Additional cut-off time per menu   Here's where Catering Menu is located within the catering-related dependencies: Dietary Terms Catering Suppliers Order Policy Catering Items ✅Catering Menus Catering Template Catering Orders Pantry Timeline as ...

Feature available in app version 2023.02 onwards.   Here's where Dietary Terms are located within the catering-related dependencies: ✅ Dietary Terms Catering Suppliers Order Policy Catering Items Catering Menus Catering Template Catering Orders Pantry Timeline as another option to view catering orders Dietary Terms are the first thing you need in or...

Space_Layout is layout config available for each space. Parameter Value type Note Layouts string (JSON object)     Name string Name for the space Space_Id string Space ID, internal number SeatingArrangements string (JSON object)     Style string Layout style name Capacity integer Space for how many people Setup integer Time in minutes needed to set ...

📌 Applies to app version 2023.02 or later OneLens welcomes you on the home page after you log in. From here, you can quickly navigate to the needed section that is available to you in OneLens. Use the corresponding buttons on the home page or the menu on the left. The combination of available sections in OneLens depends on your user role permissions...

How catering works Organisation level. For their users to be able to order catering to their meeting room bookings, organisations first define the following: If the catering feature should be available for the organisation at all and, if yes, to what user roles. Whether one or multiple catering orders can be added to space bookings. Whether catering...

What's new As we continue to release updates, we keep adding new features to our products. Here’s what we added to the product: Created the Home page for OneLens. Introduced pagination on multiple pages to reduce the load on the server and improve user experience. We now show a Booking Completion dialog to confirm booking of any space. What's fixed ...

You can book one available space for several dates and times without any recurrence pattern. To find and book a suitable space, do the following: Define your search: Who do you want to book for. Where do you want to book: building, floor, and zone are set from your preferences by default. When do you want to book. Select Multiple here. Click + to st...

Our approach to data processing is based on data minimisation and privacy by design, ensuring that we only collect and process the personal data necessary for the operation of the IBSS platform. Data Minimisation and Privacy by Design: We only collect essential personal data for services like room bookings and tenant experiences. Privacy mechanisms ...

📌 Applies to Version 3, Release-70 [20250603.1] of the IBSS Microsoft 365 Sync Service The IBSS Platform provides the IBSS Microsoft 365 Sync Service that ensures both systems—Microsoft and IBSS apps—are kept up to date, no matter where the change is made. Users can create and update meeting room bookings, and these will stay in sync across IBSS and...

After you've created a space booking in Flex or Roamer, you can tie it to the calendar appointment using the .ics file. This option must be enabled by your organisation first.  For this, do the following: Have a space booking created in one of the IBSS apps: In Flex: Booking a Space in Flex   Or in Roamer: Booking a space in Roamer   Open the confir...

We are constantly striving to enhance and optimise IBSS products, improve user experience, and fix problems that our end-users are facing. We're proud to announce results of the major release 2023.02. Flex Release Notes - Flex - R2023.02 What's new Advanced Booking Starting from this release, Flex now has two pages fo What's new Advanced Booking Sta...

Feature available in app version 2023.02 onwards.   Your organisation chooses whether cost codes are applicable for the entire organisation at all and for your role. In IBSS apps, cost codes are used with bookings and catering. There are then three scenarios: Your organisation is not using cost codes. You won't see this option when creating bookings...

Available in app version 2024.03 onwards.   Admin users can set up notification reminders for their organisation. Under Manage > Notification Reminders, admin users can view the existing custom reminders set up for organisation and edit them from this view. To create a new Notification Reminder, do the following: In Admin Portal, under Manage >...

Available with app version 2024.01 onwards.   Delegate permissions allow handling the Book on behalf of permission without making changes to AD permissions. The Book on behalf of permission now no longer needs to be set at the Roles & Data Security > App Settings level. If someone is expected to book for anyone in an organisation, they need t...

There's a user role created to serve for role permissions and data security for Unity and Inspire devices: dps-devices@iconics-uk.com This role regulates what users can and cannot do given also the functionality available on Unity and Inspire devices. App Settings It is required that you apply building permission to all of these settings. For Unity ...

What's new We added Catering Manager and Floor Manager fields to the Booking Policy configuration page under the External Services section. These are responsible persons to assign task resolvers for catering orders and setting up linked spaces.Read more about the concept and usage of External Services here: Catering Manager and Floor Manager roles  ...

Roamer X is a mobile app and part of IBSS Smart Buildings ecosystem for efficient workplace management. To install Roamer X from Google Play Store, do the following: Find and install the app from the appropriate application library: IBSS Roamer X - Apps on Google Play Grant basic mandatory device permissions for efficient operation of Roamer X: Iden...

What's new Added the following permissions to support new functionality: API.Bookings.OverrideSetupTeardown API.Bookings.BookOutsideSlots API.Bookings.ShowPersonalInformation API.Users.CheckPin ADMINPORTAL.PortfolioSetup.TagDefinitions ADMINPORTAL.Users.ShowUserPreferences FLEX.UserPreferences.CostCodes ONELENS360.OperationalServices.OrphanedUsers E...

Applies to app version 2023.02 onwards with the following items added with later releases: 2024.03: New Delegate Bookings page for delegates. Visitors can now add their Visitor Pass from the visit invitation to their Apple Wallet or Google Wallet. New icon that marks bookings that are part of a series on the Bookings page. Pages renamed: My Schedule...

Applies to app version 2024.03 onwards.   The Space Layout page is designed to allow operational teams to control and adjust space layouts, ensuring efficient setup and reset processes for different events or bookings and allowing organisations to modify their options directly. On this page, operational teams can dynamically: Add new or edit existin...

To check out, we assume that you've been successfully checked in when entering the building. Start by finding your visitor code in the invitation to the meeting that you attended. Then, do the following: Click the blue Check out via visitor code link at the bottom of the main screen of the IBSS Guest app. Type in your visitor code in the window that...

The IBSS platform supports the following functions on VECOS: View lockers by Locker Bank  View lockers by Locker Group Claim a specific locker Release a specific locker Unlock a claimed locker...

For most system requests, IBSS uses the user ID validation to return unique results about the user. In case of bookings for someone else or adding attendees to the bookings, emails have to be checked as well. And when an organisation employs two or more identification providers and ends up having user with the same username but different emails, IBS...

You can manage spaces per building in Admin Portal under Manage > Spaces. Here, you'll have a usual table view with all spaces within a certain building that are currently added to the system.  Space settings take precedence before settings that are then applied by the booking policy. There are the following information displayed in the table vie...

📌 For the iOS app version 1.24.1091 and Android app version 1.24.1002 What's new When booking a space, the new Booking Attendance field is now available to help with operational planning. What's changed Error response standard has changed to RFC 9457 across IBSS Hub apps and Roamer. Visitor records are fetched by Visit ID or PACS code when visitor s...

To use the device provisioning service, make sure to issue the following information to ICONICS: The Configuration ID of each device that is displayed on the initial Unity page and the space that the device serves. (optional) The external IP address of the site/location. When these have been provided, they will be added to the DPS service to which t...

If not all recurring bookings are created even if the space is available, it is down to the booking policy settings. Here's what may have happened: You have searched for a space to create several recurring bookings far into the future. The search result returned available spaces, where you choose one to book. Expectation. All recurring bookings are ...

What's new As we continue to release updates, we keep adding new features to our products. Here’s what we added to the product: Created the Home page for Flex. Introduced pagination on multiple pages to reduce the load on the server and improve user experience. We now show a Booking Completion dialog to confirm booking of any space. What's fixed or ...

User Preferences in Roamer X can be accessed through the menu that you can find in the top left corner on the Roamer home screen, right below the list of your organisation's buildings. There are several sections of the settings: General Settings Language You can switch the language used in Roamer X to one of the available languages. We continue to a...

The IBSS platform supports the following functions on Gantner: View lockers Claim a specific locker Release a specific locker Unlock a claimed locker...

Due to the network issues, the home page in Flex may look like this: It's caused by a network interruption to the files being downloaded while logging in. Refresh the page or log out and log back in to solve this....

BuildingKPI setting lists configurable options available on the IBSS platform to be displayed in Roamer home screen. Parameter Value type Note BuildingKPI_Order integer The order that the KPI should be shown as. BuildingKPIId integer Internal number. Node_Id integer Building node ID. KPIType string 0 – NumberSlider: number of used/occupied with size...

Latest release builds: IBSS Hub: 1.25.9273.23137 IBSS API: 1.25.9270.18424 IBSS User API: 1.25.9211.26543 IBSS Data Entry API: 1.25.9204.15628 IBSS Data API: 1.25.9081.18157   What's new Search Improvements to switch between floors when viewing the map. Ability to process exports in the background except for visit and task lists. Booking reminders t...

TLS-1.2 or higher encryption cypher is required for all connectivity with the IBSS platform. Older insecure encryption ciphers are now disabled by Microsoft, hence, very old or unsupported devices will be unable to connect. Any browser and OS used on your active devices must meet this minimum requirement. The IBSS platform supports iOS as Mobile OS ...

Build number 1.23.610   What's changed In the Inside mode, we added an information icon that opens booking policy description that is associated with the space. Upon user login, Unity searches for the user email or name starting with the first three entered characters, not earlier. The Booking Policies method GET /v2/{nodeid}/spaces/{spaceid}/bookin...

What's changed or added For app version 2.2.8 on iOS and Android   Updated the booking flow to remove the mandatory second step to tailor a booking. Now, after creating a booking, user is returned to the home page, and they are provided with the option to tailor the booking further if needed via a pop-up message. If no further edits are needed, the ...

📌  Applies to app version 1.24.6XX The new Inspire Floor Mode V2 is an enhanced version of the Inspire - Floor Mode. It offers wayfinding and space booking options as well as improved user login capabilities for organisations with complex space booking permissions enforced in IBSS.  The default view in Floor Mode V2 is the map of the floor where the...

Roamer X opens doors with integrated Mobile Access Technologies. Our integration with the HID Mobile Access® technology allows the employees of your organisation to open door to office buildings or spaces using their mobile device with the IBSS Roamer X app installed. With HID Mobile Access, they can use a mobile device as a credential to access doo...

Upon opening the Roamer X app, you are presented with the home page and other navigation options. While we strive to make our app as intuitive as possible, here are the explanations of what you will find in Roamer X: 1 The hero image welcomes you on the Home page and represents your default building (1). To change your default building, use the Pref...

Latest release builds: IBSS Hub: 1.25.9273.23137 IBSS API: 1.25.9270.18424 IBSS User API: 1.25.9211.26543 IBSS Data Entry API: 1.25.9204.15628 IBSS Data API: 1.25.9081.18157   What's new On the Simple Booking page, the Search Criteria Ribbon allows quick edit of search criteria. On the Advanced Booking page: The new Who are you booking for? dropdown...

What's new Added pagination support for search space results. Added API support to enable multiple menus to be assigned to a space. Added API support to enable Default Cost Codes functionality. Updated Space Utilisation calculation approach to include grouping by zone: 1 zone per multiple floors. 1 zone per 1 floor. Added endpoints to support Delega...

Feature available with app version 2024.02 onwards.   Filters are useful to visually distinguish various records in the IBSS system and sort those records for convenience to work with them. First, the corresponding permission has to be granted for an admin role to create custom filters for an organisation. Filters can be created or edited in Admin P...

Release builds: IBSS Hub: 20250625.10 IBSS API: 20250701.3 IBSS User API: 20250528.1 IBSS Data Entry API: 20250604.2 IBSS Data API: 20250604.1   What's new Created new endpoints to support new features and adjusted the existing ones: Visitor Type: Support of the new field in POST/PUT/PATCH for visits and bookings GET /v2/{nodeid}/visitor-types POST ...

Applies to app version 2023.02 with the following features added in the next releases: 2024.01 Default cost codes 2024.02 Tags for booking records 2024.02 New look of the Advanced Bookings page   👋 Share your feedback with us about this documentation. Highlight a word or a whole paragraph and click the plus icon that appears. We keep improving this ...

Applies to app version 2024.01 onwards. With the 2024.03 release, the Schedule View page is renamed to Spaces Schedule.   In Flex, you can view availability of spaces within your building in a calendar view. This helps to find free slots of a certain space that you want and create a single booking. The timeline starts at the building office hours. U...

🚩Available with app version R2025.01 Organisations can decide to share useful links on Flex or Roamer X homepages of their users. The links can lead to any external resource online and will open in a new tab of the browser app. In Admin Portal under the Manage section > Signposts page, the user with the permissions ADMINPORTAL.PORTFOLIOSETUP.BUIL...

Booking_Policy config is the representation of what is set in a booking policy in Admin Portal. Read more about the concept of each setting here: Understanding Booking Policies: Guidelines for Efficient Space Bookings and Usage . Parameter Value type Notes ID string   ETag     Node_Id integer Building or floor node ID Booking_Policy_Id string Bookin...

We're eager to know your feedback on the documentation about IBSS products that you find on this documentation portal: IBSS Knowledge Base (iconics.cloud).  Hence, we'd like to encourage you to use the following feedback options that are available here: Like or dislike buttons on the bottom of the article page. The Give us feedback about this articl...

Node_Search_Config is set in Data Entry under Nodes. With its settings, you can define: What items are shown on the quick links tiles in Roamer. What tiles are shown in structured search in Roamer. What types of spaces are fetched when the View building map button is clicked in Roamer. What items are there in the Space Type dropdown on the Advanced ...

Flex Users with the relevant permission can create a space booking that allows conducting ticketed events, and then create an event in this space within the booked time period. Additionally, if permissions allow, they can create a company-wide announcement about the event. Read more here: Ticketed Events in Flex  A new Flex home page conveniently di...

Release builds: IBSS Hub: 1.25.9166.12835 IBSS API: 1.25.9159.23073 IBSS User API: 1.25.9081.18168 IBSS Data Entry API: 1.25.9140.19707 IBSS Data API: 1.25.9081.18157   What's new Booking Policies: Defined at a building level booking policy exclusions for booking date/time: there are three booking policy types now: for a space, floor, or per buildin...

Applies to app version 2.2.5 or later TLS-1.2 or higher encryption cypher is required for all connectivity with the IBSS platform. Older insecure encryption ciphers are now disabled by Microsoft, hence, very old or unsupported devices will be unable to connect. Any browser and OS used on your active devices must meet this minimum requirement. The IB...

What's new We created a new Schedule View page to streamline space booking and offer instant view of what spaces have which time slots available for your booking. Read more about this feature here: Space Schedule   On the new Find a colleague page, you can view bookings of your colleagues within an organisation who’ve agreed to share their booking l...

Applies to app version 2024.02 onwards.   An organisation can choose to add their logo with or without company name next to it to the header of IBSS web apps (Flex, OneLens 360, and Admin Portal). In our example, it's Company Inc with their logo: Setting a company logo To set a custom logo for your organisation to see in IBSS Hub apps, do the follow...

Issue When you have more than one preferred language set for your browser app and multiple versions of the same language type, IBSS Hub apps may randomly appear in one of your set languages. IBSS will always read the last language in the list if they are of the same culture. For example: English (UK) English (US) English (intl)—this variant will be ...

Available with app version 2024.01 onwards. With the release 2024.03, we've added the following: New Delegate Bookings page to view bookings that a delegate has made or is allowed to edit. In case of several delegates for one primary user, they all can see active and future bookings that are made for that one primary user by other delegates.   To al...

📌 Applies to app version R2023.02 and later. 👋 Share your feedback with us about this documentation. Highlight a word or a whole paragraph and click the plus icon that appears. We keep improving this knowledge base based on your comments. With OneLens360 and appropriate role permissions, you can view users which have been removed from the system (fo...

What's fixed User Notifications have now proper format and are copied to the UserNotification entity. Fixed duplicate notifications for spaces and other push notifications. Fixed the VisitDailySummary jobs error when generating the daily visit summaries for the node ID 118. Improved performance for Archiver jobs. Bookings chart data now aligns with ...

Space information cards in Roamer X and, basically, in all IBSS apps offer maximum available information about the space. Depending on how you view the space and when you open its card for booking, you may see different space status information. We differ it by colour and message to let you know if it's available to book or there is something else h...

Enjoy further useful features and improvements with release 2024.03. Flex Release Notes - Flex - R2024.03 Release builds: IBSS Hub: 1.25.9141.XXXXX IBSS API: 1.25.9146.XXXXX IBSS User API Latest release builds: IBSS Hub: 1.25.9273.23137 IBSS API: 1.25.9270.18424 IBSS User API: 1.25.9211.26543 IBSS Data Entry API: 1.25.9204.15628 IBSS Data API: 1.25....

What's new We introduced new Tags and System Filters pages to set up tags and filters for the organisation. Read more about Tags here: Tags in Admin Portal   Read more about System Filters here: Creating System Filters in Admin Portal and here: Creating queries for System Filters   Added a new section to the Booking Policy page to enable setting the...

Feature available in app version 2023.02 onwards.   Here's where Catering Items are located within the catering-related dependencies: Dietary Terms Catering Suppliers Order Policy ✅ Catering Items Catering Menus Catering Template Catering Orders Pantry Timeline as another option to view catering orders In Catering Items, you see a list of available ...

Modify your bookings on the go using Roamer X. You can modify your own bookings made in one of the IBSS apps: Flex, Roamer X, OneLens (bookings for self), depending what apps are available in your organisation and for your role. To edit a space booking: Open the one that you need to edit: From the Home page > Your bookings section From the Bookin...

📌 For app version 1.24.650 Lobby Mode What's changed Added a possibility to define column names in the configuration file. Floor selector accent colour can be customised too. Floor space availability widgets can be hidden on floor rows as applicable. New config option ShowAvailability has been added to control this. Layout is adjusted to increase th...

Latest release builds: IBSS Hub: 1.25.9273.23137 IBSS API: 1.25.9270.18424 IBSS User API: 1.25.9211.26543 IBSS Data Entry API: 1.25.9204.15628 IBSS Data API: 1.25.9081.18157   What's new New Space Layout page where new furniture layouts can be added for spaces, or multiple adjacent spaces can be linked and booked together. Visitor pass QR codes from...

For app version 2.2.10 for iOS and Android What's changed or added Managed Android devices restart in the process of sign-in for the user to set up their PIN. Now, only one active user can be logged in at a time. Each account will have to log in individually if the user has several accounts and wants to switch between them. What's fixed When the App...

More useful features and improvements with release 2024.02. Flex Release Notes - Flex - R2024.02 What's new We've introduced an option to view space guides or safety instructions What's new We've introduced an option to view space guides or safety instructions that are attached to a space as additional information. Expanded bookings in series, where...

Feature available in app version 2023.02 onwards.   Here's where Order Policy is located within the catering-related dependencies: Dietary Terms Catering Suppliers ✅ Order Policy Catering Items Catering Menus Catering Template Catering Orders Pantry Timeline as another option to view catering orders For catering orders to properly function, there mu...

What's fixed In the Floor mode, spaces now correctly change states as we fixed receiving of SignalR events. Fixed confirmation popup to show available time slots when creating a booking from the Floor mode. Adjusted contrast of the field for entering the PIN code when logging in. Booking linked spaces now appears properly in the Your Bookings For To...

For app version 2.3.1 for iOS and Android   What's changed or added We've added the Task management section for operational users. It is accessible under context menu in the bottom right corner with the following tabs: My Tasks, Open Tasks, Resolved Tasks. The user can open each task card to view its details and control depending on what's available...

On the My Bookings page, you can: Edit existing bookings Cancel bookings Check in or out of bookings Note: Checking in to a booking via Flex is security controlled by your organisation. Due to the business policy, it may not be possible to check in to bookings remotely in Flex. The list of results on this page are downloaded page by page. Bookings a...

What's new We've introduced an option to view space guides or safety instructions that are attached to a space as additional information. Expanded bookings in series, where Recurring bookings were previously available, with Multiple bookings without any pattern. Read in the Multiple bookings without any pattern section here: Advanced Booking in Flex...

📌 For the iOS app version 1.23.1084+ .  and Android app version 1.23.983+ . What's new The Start Now toggle is available when scanning the QR code. If enabled, the start time of the booking is set to Now, and the user can select the booking end time depending on the space availability. What's changed Changed the cache refresh interval from 24 hours ...

What's changed or added For app version 2.2.9 on iOS and Android   Building KPIs are cached to speed up page load. Enabled booking of desks spaces with recurring patterns if enabled for organisation. Added the Equipment page and enabled QR scanning of equipment too. Several capabilities have been added in preparation of future IBSS updates: Quick li...

Here's what we accomplished for you with this release 2025.01. Flex Release Notes - Flex - R2025.01 ⚠️ Draft. This content is being updated.     What's new Users with corresponding  Release builds: IBSS Hub: 20250625.10 IBSS API: 20250701.3 IBSS User API: 20250528.1 IBSS Data Entry API: 20250604.2 IBSS Data API: 20250604.1   What's new Users with co...

Checking in Remember to check in to your booking to ensure that you do not lose the space through an automatic check out policy that might exist. It also provides your colleagues confirmation of your location, if you have enabled it, within the Find a colleague feature and helps workplace management teams better understand the building use through a...

Build number 1.23.0 (1.0.16)   What's changed We have migrated our app to the .NET MAUI framework. ⚠️ The Guest app is listed now with a new bundle ID on the App Store, hence the app upgrade won't work this time. Contact IBSS Customer Support to re-onboard all devices for the organisation....

Applicable for app version 2023.01 onwards with the following additions per release: 2024.03: Booking Attendance setting 2025.02: Automated Catering Order setting   This is a mandatory booking policy type. Each bookable space within the system needs to have a space policy assigned. A more generic policy may be applicable to desks or a more detailed/...

Applies to app version 2023.02 with the following features added in the next releases: 2024.01 Default cost codes 2024.02 View switcher 2024.03: Support of multiple catering orders per one space booking Always Auto Approve setting for organisations 2025.01 System Filters for catering orders   Here's where Catering Orders is located within the cateri...

In IBSS apps, visitors can be invited as attendees to a space booking or just for a visit unrelated to any booking. Read more about inviting attendees in one of these articles: Simple Booking in Flex   Advanced Booking in Flex   If the My Visitors page is available for your role permissions, here's what you can accomplish: View all visitors that you...

Release builds: IBSS Hub: 20250625.10 IBSS API: 20250701.3 IBSS User API: 20250528.1 IBSS Data Entry API: 20250604.2 IBSS Data API: 20250604.1   What's new Adding and editing Quick links for the organisation on the Signposts page in the Manage section. Adding and editing equipment stores and equipment items for the organisation, assigning spaces tha...

Linked space bookings require operational team to setup spaces and layout before the meeting and reset spaces to their original layouts after the meeting. Spaces that are involved in the booking have to be reserved before and after the linked space booking for that purpose. Read more about booking a linked space here: Booking linked spaces in Flex ....

To check out, we assume that you've been successfully checked in when entering the building. If you don't have your visit code from the invitation to the meeting that you attended, you can check out using your email: Click the blue Check out via email link at the bottom of the main screen of the IBSS Guest app. Type in the email address that was use...

We are happy to share the results of release 2024.01. Flex Release Notes - Flex - R2024.01 What's new We created a new Schedule View page to streamline space booking and of What's new We created a new Schedule View page to streamline space booking and offer instant view of what spaces have which time slots available for your booking. Read more about...

Create system filters for teams to be able to conveniently work with a certain set of spaces or view specific information that is not easily accessible elsewhere. To create a system filter, do the following: Define what information you'd like to be displayed. You can apply one or more conditions per one record type. As of now, filters work with book...

Roamer X is a mobile app and part of IBSS Smart Buildings ecosystem for efficient workplace management. To install Roamer X from Apple App Store, do the following: Open the App Store app on your iOS device. Search for IBSS Roamer X or use this link to find our app: IBSS Roamer X on the App Store Tap Get and confirm your choice when prompted by the d...

What’s fixed The My Tasks and My Tasks to resolve API payload now uses tolower() on the username and returns proper results. For Recurring bookings, 0 days is not available to select as a recurrence pattern anymore. Recurring bookings search returns proper results, we’ve fixed the incorrect time zone calculation. Flex users can now add a new visitor...

There are many pages in Flex, OneLens 360, and Admin Portal that display information in form of a table: lists of bookings, tasks, visitors, etc. You can gradually load more items into these tables, and this is indicated in the bottom right corner of each page. When opening a page with a table view, you can see a list of items that is downloaded by ...

Applies to app version 2023.01.01 for Android What's new Latest set of Android API is integrated into Unity [21613] It is now possible to configure if the Schedule view is shown or not, on both inside and outside tablets [ 23362 ] Improved error reporting about any booking issues the user may encounter [ 23661] Fixes Bookings that are made on the ta...

🚩 Available for app version 2025.01 onwards. In OneLens > Operations > Events > Event List users can manage events that have been created in Flex with the associated space bookings. The following role permissions must be granted to have event management options available: ONELENS.OperationalServices.Events with APPLIESTO FLEX.Events.View wi...

What's changed Introduced new interface for privacy policy acceptance used by OneLens or Flex when logging in Added ODATA pagination options to the /api/users end point. Improved handling AAD users with the same email but different OID values. Improved handling of Client Secret ID within the IdentityProviders API. Made several Booking Policies chang...

🚩 Available for app version 2025.01 onwards. Event Management is available in IBSS apps to assist organisations in planning, advertising, conducting, and tracking of social events. In Flex, users who have the FLEX.Events.View permission can: Create an event to invite other people to attend Participate in the event In OneLens, users will require addi...

What's changed POST {application-url}/api/v1/{connectorId}/visits/{extVisitId}/approve?callId={callId} Connector Configuration PUT {application-url}/api/v1/{connectorId}/visits/{extVisitId}?callId={callId} DELETE {application-url}/api/v1/{connectorId}/visits/{extVisitId}?callId={callId} PATCH {application-url}/api/v1/{connectorId}/visits/{extVisitId...

Define or modify permissions and data security options for the roles within your organisation in Admin Portal > Setup > Roles & Data Security page. Editing a role Note: To request the editing roles for your organisation, please contact IBSS Customer Support. To make any changes to the permissions, select a role for which you want to modify...

Roamer X provides the capability to interact with smart lockers from directly within the app fi available within your organisation's building. Roamer X supports the standard claim, unlock, and release functions that most locker systems provide. Finding lockers Locker banks are part of the amenity space information pages. To find a locker: Search for...

Roamer X is our next-generation mobile app, designed to enhance engagement, boost productivity, and provide seamless access to intelligent building services. Currently in its early release phase, the app will continue to evolve with regular updates, introducing even more features and improvements based on user feedback. With this first release, the ...

🚩 Applicable to app version R2025.02 As catering service can be delivered only to certain spaces and at certain times, it can be useful to know what catering availability controls your organisation is using.  When ordering a catering service to your booking, there are several aspects that control if the order can be made time-wise and until what tim...

Applicable in release 2024.03 onwards.   This is an optional booking policy type. If in the Policy Information section > Policy Type, you select Floor, you can set the following: Floor for a Policy Type. Select the specific floor in your organisation's building. Policy Name. Provide Policy Description for users to understand when they can and can...

There are multiple reasons why a user may have to accept the Privacy Policy upon login. Some of these are common and expected, and others are not.  The IBSS system expects that users will accept the Privacy Policy when: They log in for the first time in a specific browser or on a new computer. They install or reinstall Roamer. They manually log out ...

🚩Applies to app version R2025.01 onwards. Under Operations > Announcements, you can create building announcements and push them to: Roamer and Flex Inspire (scrolling news in portrait orientation) On the Announcements page, you will see the list of existing announcements, both active and expired, within your organisation for the selected building...

There is a limitation of the IBSS system to support a certain number of nodes per environment. Our testing shows that this limitation offers sufficient buffer too. Number of nodes may include one building with many floors or many buildings with floors that make the following total number of nodes: With the release 2023.02 the limit is 250 nodes. Wit...

On this page, you will see the bookings that you created as a delegate for your primary user. If this primary user has other delegates, you will see bookings that they created for your primary too. Read more about the Delegate function in IBSS apps here: Delegate function in Flex  ...

Applies to app versions 2024.02 and 2024.03   When configuring a space in Admin Portal under Manage > Spaces, you will see only those Work Type options in the dropdown that were defined in the Node_Search_Config. How to resolve: To add more Work Types to the list, contact IBSS support to add the needed items to the Node_Search_Config. Read more a...

What's changed We’ve made a database update to add Space Name as a filtered column. Changed calling methods for BuildingKPI. What's fixed or updated Optimisation of Platform Operations: Optimised several periodic web jobs that run in the system. Made general optimisations within Spaces web job to optimise several areas including, getting list of sta...

🚩 Available with app version 2025.02 Catering Template is part of the catering order automation flow where users have catering orders automatically created after booking the defined spaces. The Catering Template page is visible to users with the ONELENS360.OperationalServices.CateringTemplates app permission with the applied building permission (APP...

What's new Notes are available for bookings and visitors where only booking owner, host, and operational team will see those notes. We've added a new Booking Dashboard page with System Filters for teams to manage a certain set of spaces. Read more here: Bookings section in OneLens 360   System Filters are available on the Booking List page as well. ...

What's new We are constantly striving to enhance and optimise our products, and we're proud to announce the following new and improved features in this release: We created a page in the Inside mode that opens when the Service Requests tab is clicked. It lists tasks for the assigned space with their categories, names, statuses, and the due date to be...

Release builds: IBSS Hub: 20250625.10 IBSS API: 20250701.3 IBSS User API: 20250528.1 IBSS Data Entry API: 20250604.2 IBSS Data API: 20250604.1   What's new Users with corresponding permission can create a space booking that allows conducting ticketed events, and then create an event in this space within the booked time period. Additionally, if permi...

Roamer X adheres well to booking policies. For users, it means that available options are visually better distinguished, and a new time picker allows selecting available time slots only. To book a space with Roamer X, search for the appropriate space first. There are several options for this: Quick links or tiles on the home page Map Search for some...

Additional features available with the following releases: 2025.02 - API.Bookings.UnlimitedCapacity permission to exceed space capacity limitation.     Operational users who work primarily in OneLens and have relevant role permissions can add a booking for another user within their organisation: From the Booking List page From the Schedule View page...

As a management assistant or administrative user, you may have the corresponding permission for your role to book spaces on behalf of other users. In this case, you will have: The Book for Someone Else? option during space booking. The Booking for Others page under main menu that lists bookings that you have made for others. ⚠️ If you are a delegate...

What's new Advanced Booking Starting from this release, Flex now has two pages for you to make space bookings under the Find a space section: Single Booking and Advanced Booking. The Advanced Booking page allows booking workspaces for recurring events, booking of linked spaces in various space layouts as well as you can make a booking for right now....

Release builds: IBSS Hub: 20250625.10 IBSS API: 20250701.3 IBSS User API: 20250528.1 IBSS Data Entry API: 20250604.2 IBSS Data API: 20250604.1   What's new Catering Order page now has System Filter options. New Events page to manage internal, external, or mixed events and create new ones. Read more here: Ticketed Events in OneLens 360   The data fro...

Latest release builds: IBSS Hub: 1.27.9421.24165 IBSS API: 1.27.9421.25414 IBSS User API: 1.27.9336.11313 IBSS Data Entry API: 1.27.9336.11324 IBSS Data API: 1.27.9315.17793   What's new Automated Catering Orders New Automated Catering Order (Optional) section in the Space booking policy settings to add a catering template. The catering template mus...

📌 for the iOS app version 1.22.1065 and Android app version 1.22.960. What's changed With the introduction of the updated catering options in 2023.02 Flex, Roamer now instructs users to create or edit the catering order in Flex if catering is enabled for an organisation. When viewing a booking that includes catering, it shows the Visit Flex to add/e...

Applies to app version 2023.02 with the following features added in the next releases: 2024.01 Visitor Dashboard 2024.02 Visitor Details page 2024.02 Visitor notes 2024.03 Visitors receive Apple Wallet and Google Wallet 2025.01 Visitor Type field   The Visitors section of the OneLens 360 app provides a central location for Facility Managers to creat...

What's new Schedule view The OneLens360 Schedule View allows easy visualization and management of booking for workplace services. It offers a day calendar-like view for a filtered set of spaces to make informed decisions when managing meeting room bookings within your organisation. Read more about the concept and usage of Schedule View here: Schedul...

What’s new We are constantly striving to enhance and optimise our products or create new ones. This time we're proud to announce the following new features in this first release of a separate app – IBSS Guest. This functionality was part of the IBSS Inspire app once. Now, it lives and evolves as a separate product. Read more about how to use it here...

Sync Service allows users to create appointments for workspaces directly and solely in Microsoft Outlook and have these appointments synchronised as bookings with the IBSS Platform. In this release, we made sure that the bits and pieces of the service work properly. What’s new? Made the Microsoft 365 process buildings in a parallel manner instead of...

Applies to app version 2023.01.02 for Android What's changed We always strive to make our product better, so occasionally we will change certain things to make this possible. Increased restart randomisation to shift restart time for all devices in the organisation. What's fixed In our ongoing journey to improve user experience, we endeavour to fix p...

Applies to iOS app version 1.21.991, Android app version 1.21.886   What's Fixed Here’s what we tackled for this release: Fixed the following crashes: From AppCenter - SpaceViewModel.SetStateApp no longer crashes when viewing a space that doesn't exist. From AppCenter OnboardingFloorItem.UpdateApp no longer crashes during the onboarding process. Fro...

Your node ID is a number that you'll see in the browser address line on any page after the page name. In this example, the node ID is 6. When you select another building, the node ID is reflected correspondingly; it's 173 in the next example. Note: You may see a second number after another slash character. That has nothing to do with your node ID. O...

🚩 Available for app version 2025.01 onwards. The Visitor Types page in Admin Portal is one of the pieces to get visitor management working in your organisation.  When setting up as many visitor types as needed, consider the following recommendations: Use meaningful names for visitor types as your colleagues won't know what questions do you ask their...

Feature available in app version 2024.02 onwards.   Here's where Pantry Timeline is located within the catering-related dependencies: Dietary Terms Catering Suppliers Order Policy Catering Items Catering Menus Catering Template Catering Orders ✅ Pantry Timeline as another option to view catering orders The Pantry Timeline page under Catering shows a...

Roamer X is integrated with the Signify SDK to display your precise location within the building (~30 cm) on the map: Open the floor map to view your location and orient in the building. Should you be viewing the map of a different floor than the one that you're in, Roamer X will display the corresponding message. Should you be more than 500 m away ...

Once you're in a space that needs cleaning or where you'd like a catering order to be delivered, use the Make a service request button on the space card. This way you notify the corresponding team which space needs their attention. To make a service request: 1 Search for the space in Roamer X where you need to make a service request.Search options a...

What's fixed App no longer crashes when viewing an on behalf of linked space booking on the booking list page. The As soon as possible toggle now works properly and sets the time to now. For spaces that are set to use user preferences, we fixed the default time to be as set in user preferences when scanning the QR code. For operational users, claime...

What's new Improved accessibility and user experience of the login page. Accessibility button is now at the bottom right corner. It moves the interface to the bottom of the screen to make it easier to access the email address or PIN-entry screens. To aid our support teams and ensure the Inspire panels are running optimally, we have enabled a backgro...