Release Notes - Sync Service - R2023.01 - 27-11-2023

Written By Natalia Povrozniak (Administrator)

Updated at November 28th, 2023

Table of Contents

Sync Service allows users to create appointments for workspaces directly and solely in Microsoft Outlook and have these appointments synchronised as bookings with the IBSS Platform.

In this release, we made sure that the bits and pieces of the service work properly.

What’s new?

  • Made the Microsoft 365 process buildings in a parallel manner instead of sequentially.
  • Improved Exception Handling & Information Messages in all functions to provide better feedback if issues arise.
  • Ensured that the Sync Service only uses the IBSS API v2 for bookings.
  • Updated the service to look for customisable options stored in the Azure configuration variables to provide improved configurability and performance.
  • New rules for checking what updates need to be synchronised to ensure precise updates are made.
  • Sync Service now detects when booking is auto cancelled, and the Outlook appointment is removed from the resources calendar.
  • When booking is checked out of during early check in stage, appointment is deleted from resources outlook calendar.
  • Changes to appointments when booking is current are handled the following way:
    • If the booking is in the progress and the appointment moves such that the booking is no longer "in progress", for example, moves forwards an hour, then Sync Service checks out of the existing booking and creates a new IBSS booking with the new details.
    • If the booking is in the progress and the appointment moves backwards or forwards, Sync Service edits the existing booking to match.

What’s fixed?

  • Resolved several error messages that appeared when attempting to retrieve OData information from a room resource not setup correctly. 
  • When cancelling a meeting from Outlook, it is now cancelled in IBSS.
  • When the user has the appropriate permissions overlapping bookings can be made in different booking and the first booking is no longer cancelled in IBSS.
  • The Sync Service directly accesses the SQL server database to retrieve the AAD details.
  • Sync Service creates the IBSS booking now correctly.
  • Sync Service stores full description from Outlook.
  • Fixed the Sync Service using deprecated call / incorrect parameter name.
  • Resolved an issue where a Client Secret error message would display incorrectly.