Announcements let you share building news, such as an upcoming event or a service change, with the people who use your building. This article is for facilities and workplace services staff who manage announcements in Operations. It explains where announcements appear, which permissions you need, and how to create, publish, duplicate, expire, and delete them.

About announcements

• You create and manage announcements in Operations, on the Announcements page.
• Each announcement belongs to one building. The Announcements page shows the announcements for the building you've selected.
• You choose where an announcement is shown:
  • Workspace and Roamer X: users see the announcement in the apps, for example on the Workspace home page, while it's active.
  • Inspire: the announcement is shown on the Inspire devices in portrait orientation that you choose.
• The short description is used for push notifications and for the Inspire carousel.
• An announcement is active between the start and end dates of its message schedule. After the end date, it's expired.

Before you begin

ℹ️ All pages and actions within IBSS apps are security controlled. Roles and their permissions for the IBSS solution are assigned in the parent Monza platform.

⚠️ While the product name and pages names have changed, we're still working to rename associated permissions.

View and find announcements

1. On the Operations > Announcements page, make sure the right building is selected. The page lists the active and expired announcements for that building.
2. To find an announcement, use any of the following:
   • Start entering title text in the search box.
   • Change the date range. You can choose today, tomorrow, this week, next week, this month, next month, or a custom date range.
   • Filter by Broadcast means (Inspire, or Workspace and Roamer X), Status (active or inactive), or Created By.

Create an announcement for Workspace and Roamer X

1. On the Announcements page, select + Add.
2. On the Building Announcements page that opens, choose to show the announcement in Workspace and Roamer X.
3. In Announcement Title, enter a title.
4. In Short Description, enter a short summary. This text is used as an intro to the news on the announcement page as well as as a subtitle on the announcement preview (Workspace > Notifications > Building Announcements tab).
5. In the Announcement field, enter the full announcement text. You can format the text using available controls or paste text in HTML format.
6. Add a header image. You can choose an existing image or upload a new one.
7. By default, the announcement title starts with INFO. You can add a Custom label.
8. (optional) Additionally, you can add the High priority label. It is displayed as a red chip in news preview ribbon:
   • On the Workspace home page 
   • On the Notifications page > Building Announcements tab
9. Under Message Schedule, set the start and end dates and times. The announcement is active between these dates.
10. Select one of the following:
    • Save as Draft to save the announcement without showing it to users.
    • Publish Announcement to show it to users from the start date.

Note: You can also start an announcement from Workspace after you create an event. You're then taken to the Announcements page in Operations if all permission requirements are met.

Create an announcement for Inspire

1. On the Announcements page, select + Add.
2. On the Building Announcements page that opens, choose to show the announcement on Inspire.
3. In Announcement Title, enter a title.
4. In Short Description, enter a short summary.
5. In the Announcement field, enter the full announcement text. You can format the text using available controls or paste text in HTML format.
6. Select the Inspire Devices that show the announcement. Only devices set up for your organisation are listed.
7. Add a header image as a visual representation of your announcement.
8. Under Message Schedule, set the start and end dates and times.
9. Select Save as Draft or Publish Announcement.

Edit an announcement

1. On the Announcements page, click the announcement's row to open it.
2. Change the fields you need.
3. Select Save as Draft or Publish Announcement.

Duplicate an announcement to other buildings

If your organisation has more than one building, you can copy an announcement to other buildings.

1. On the Announcements page, select the announcement's row.
2. Click Duplicate. The Create Duplicate pop-up opens.
3. Select one or more buildings under DUPLICATE LOCATIONS. The dropdown lists all available buildings, and you can select multiple building in one go. Click away to close the dropdown.
   ⚠️ If your organisation has only one building, it's already selected and you can't change it.
4. (optional) Change the title and the start and end dates and times for the announcement duplicate. They start with the values from the original announcement.
5. Select Duplicate to confirm.

Note: The pop-up doesn't remember your last selections. Each time you open it, you choose the buildings again.

Expire an active announcement

To stop showing an active announcement before its end date, set its status to expired.

1. On the Announcements page, select the active announcement.
2. Click Expire.

Delete an announcement

1. On the Announcements page, select the announcement you want to delete.
2. Click Delete.

Important: Deleting an announcement removes it for all users.