The Booking Trends page shows the following:

• All bookings in the form of a bar chart for the two past weeks starting from yesterday. Bookings are shown in colours that represent different statuses:
  • No Show
  • Cancelled
  • Auto Cancelled – after a certain time period that is set in the booking policy
  • Completed – after the planned booking time has elapsed
  • Active (to be deprecated)
• Donut charts with bookings that are sorted by:
  • Booking Status:
    • No Show
    • Auto Cancelled
    • Cancelled
    • Completed
  • Check-in Status (transitional state):
    • Early Check-in – within a certain time period before the booking that is set in the booking policy
    • Late Check-in – depending on the organisational configuration, typically 5 minutes
  • Checkout status:
    • Completed – this status is activated only after the end of the actual booking, not when the person has checked out

How the charts work

1. Hover over one of the bars that represents a day in the upper bar chart to view number of bookings for that day.
2. Click one of the bars. The below donut charts will show you details for that day.