The Roamer app allows a user to receive user specific notifications grouped into 3 categories, Bookings, Tasks and Visitors. The following describes the notifications you will receive in each category if you turn these on.

Bookings

• Booking Created - when a new space booking has been made, the user will receive a notification. NOTE: in deployments that use O365 sync, this will be disabled as the appointment will automatically show up in your calendar.
• Booking Amended - when a space booking has been amended, the user will receive a notification. NOTE: in deployments that use O365 sync, this will be disabled as the appointment will automatically be altered in your calendar.
• Booking Cancelled - when a space booking has been cancelled, the user will receive a notification. NOTE: in deployments that use O365 sync, this will be disabled as the appointment will automatically be removed from your calendar.
• Booking available for check-in - when a space booking is about to start and available for checking in, the user will receive a notification.
• Booking about to be cancelled - when a space booking is approaching the threshold for auto-cancellation (where set), the user will receive a notification.
• Booking has ended - when a space booking has reached the end of the scheduled time, the user will be checked out of the space and a notification sent.

Tasks

Resolver notifications

• Task Created - when a new service request has been created, the associated resolver groups  will receive this notification to let them know that a new task is available to claim.
• Task Assigned - when a service request is assigned to a resolver or the resolver claims the task, a notification will be sent to let them know that the task has been assigned to them.
• Task Overdue - when an assigned task is within 5 minutes of breaching SLA threshold, a notification will be sent to the assigned resolver to let them know that the task is nearly overdue.

End user notifications

• Task In Progress - when a service request has been started, the owner of the task will receive a notification that the service request they raised has now been actioned. 
• Task Resolved - when a service request has been resolved, the owner of the task will receive a notification that the service request they raised has now been concluded.

Visitors

End user notifications

• Visitor Approval - when a visitor has been approved to visit, the host will receive this notification to let them know that the visit is approved.
• Visitor Denied - when a visitor has been denied to visit, the host will receive this notification to let them know that the visit is denied together with the comments as to why.
• Visitor Arrival - when a visitor has successfully checked-in, the host will receive this notification to let them know that the visitor is in the building.

Resolver notifications

• Visitor check-in problem - when a visitor fails to successfully check-in (such as too early or late, wrong day for visit), the visitor admin team will receive this notification to let them know that there is a problem.