Ticketed Events in OneLens 360

Written By Natalia Povrozniak (Administrator)

Updated at June 30th, 2025

🚩 Available for app version 2025.01 onwards.

In OneLens > Operations > Events > Event List users can manage events that have been created in Flex with the associated space bookings. The following role permissions must be granted to have event management options available:

  • API.TicketedEvents.Enable with APPLIESTO
  • API.TicketedEvents.Disable with APPLIESTO
  • ONELENS.OperationalServices.Events with APPLIESTO
  • FLEX.Events.View

Creating an event is available in Flex immediately after creating a booking of a space that allows events or later when editing that space booking. Read more here: Ticketed Events in Flex

To manage an event:

  1. Click the pencil icon in the Action column on the Event List page.
  2. The event page opens where you can:
    1. Edit available fields. All fields are editable except for:
      1. Event Owner
      2. Event Date
      3. Invite Permission
    2. Change Booking location.
      ⚠️ Clicking Booking location will take you to the space booking edit page. If you change a date and/or time of the space booking, all existing attendees of the event will be cleared.
    3. Manage Attendees in the panel on the right. The Manage Event Visitors panel opens. Here you can:
      1. Search through existing attendees.
      2. Remove someone from existing attendees by clicking the cross icon next to their name.
  3. Approve someone from the WAITLIST tab. After the attendees list has been filled, someone has then joined a waitlist, and then an existing attendee left or was removed from the list, you can approve a corresponding number of people from the waitlist to actual attendees. For this, in the WAITLIST tab, select a grey checkbox for it to become green. The selected user will be added to the attendee list and will be notified accordingly.

     
  4. BATCH UPLOAD ATTENDEES. Here, the limit is 100 rows per file. You will need extra files to import more than 100 visitors to the event.
  5. Add new attendees manually one by one using the Manual attendee upload button.
    ⚠️ Remember adding a visitor access for external attendees by using the VISITOR tab that allows adding more information about your new external attendees.
  6. View Event Page to check how the event is presented to users within your organisation.
  7. Click Save & Update to confirm your changes. Alternatively, you can Delete Event altogether.