Understanding Booking Policies: Guidelines for Efficient Space Bookings and Usage

This article outlines booking policies and their implications to ensure that space utilisation is optimised

Written By Noel Thethy (Super Administrator)

Updated at December 20th, 2024

From release 2023.01, the IBSS platform is able to handle the creation and storing of multiple booking policies.

From release 2024.03, there are the following updates:

  • Booking policies for:
    • Space
    • Floor
    • Building
  • Default Setup and Reset Times section and Booking Attendance section for Space Booking Policies
  • Allowed Time Range section for Building Booking Policies
 

What are booking policies

Booking policies serve as essential frameworks that govern the process of bookings spaces for various purposes. Whether it's a conference room, a general meeting room, or a desk, these policies establish rules and guidelines to ensure smooth and fair utilisation of spaces.

A booking policy defines how a certain space type can be booked and limits booking time for floor or building. They define when spaces can be booked, which dates may be excluded, and the rules for starting and ending bookings in addition to how the booking behaves in the system once created by the end-user. You can use those settings to foster certain booking patterns or limit unwanted behaviour.

Policies are typically created by the owners or administrators of the different spaces types and play a crucial role in maintaining order, maximising efficiency, and accommodating various user requirements.

⚠️ Hierarchy of rules set in different booking policy types is cascading down from Building to Floor to Space.

Booking policies play a critical role in establishing rules and guidelines for reserving and using spaces efficiently. By defining availability, exclusion dates, booking durations, etc., these policies ensure fair access and optimal utilisation. Understanding and adhering to booking policies is crucial for both space administrators and users.

Booking policies and IBSS for M365 Sync Service

For organisations that use IBSS for M365 Sync Service and Outlook as the primary source for space bookings, there's no need to set any booking policies as they are ignored by the Sync Service.

Read more about booking policies here: