Booking Policies From release 2023.01, the IBSS platform is able to handle the creation and storing of multiple booking policies. Each bookable space within the system needs to have a policy assigned. A more generic policy may be applicable to desks or a more detailed/constrained policy may be applied to meeting rooms and other spaces as needed.   W...

Flex welcomes you on the home page after you log in. The Flex interface has the following key areas: Section Description 1 - Application selector The Application selector shows you which of the Hub applications you are currently in. Clicking the grid of dots will show what other IBSS apps you may have access to. For some users, this may just be the ...

We prioritise the privacy and data security of our customers. We understand that privacy policies and End User License Agreement play a crucial role in establishing trust between users and our applications. When logging in to IBSS Hub Apps (such as Flex or OneLens) or Roamer during the login process the end user will be asked to read and agree to th...

There are several reasons why an expected space may not be displayed when looking for a recurring space. These are: The space has already been booked for this period by someone else. The associated space policy restricts booking this space at this time. The space is set as unavailable for maintenance purposes. When this happens, you will be able to ...

To logout of Flex, close your browser window or use the corresponding option in your profile.  To manually log out: In the top right corner, click the profile button with your name on it Click Logout Once logged out, you will return to the IBSS login page....

Applies to version 2023.01 and later ⚠️ Important: A space can only be assigned to a single policy at a time. You cannot remove a space from a policy manually, only add the needed space to a different policy, which will then remove it from other policies. It is essential that you choose the policy that is right for your business or define new polici...

Roamer 1.20.XXX and later From Roamer 1.20.X, you will be asked to review and accept a Privacy Policy and End User Licences Agreement.  The Privacy Policy and End User Licences Agreement will either be the Iconics UK Ltd policy and license or a custom policy and license created by your organisation. The policy is designed to provide details as part ...

What's New Applies to iOS version 1.21.868, Android version 1.21.766 Please note that not all these new items will be available to end users until the respective updates have been carried out for other parts of the platform as part of the 2023.01 release. These are denoted with an Asterix.   Roamer continues to be improved in line with enhancements ...

Booking policies allow users to create a series of rules for how spaces should be booked and used. Read more about the concept of booking policies here: Understanding Booking Policies: Guidelines for Efficient Space Bookings and Usage To create a booking policy, you need to have the correct role permissions to access and use the Admin Portal. For de...

If you have an existing policy applied, and you would like to enable the spaces that use this policy to be available for people who want to do recurring bookings, you can find the necessary settings in the policy's options. To change a policy in the Admin Portal: Select the Building whose policy you want to update Click Booking Policies from the men...

Applies to Version 2 (20231018.1) of the IBSS Microsoft 365 Sync Service Applies to IBSS API version 1.21.1.24410 of the IBSS Microsoft 365 Connector ICONICS insists that you are not using both the IBSS Microsoft 365 Sync Service and IBSS Microsoft 365 Connector simultaneously in the same environment. This could lead to a meeting being constantly mo...

Applies to iOS version 1.21.9XX, Android version 1.21.8XX.   What’s Fixed? We have fixed several issues in Roamer, relating to the following items: The Cancel Booking button would briefly appear on the screen when attempting to make a new booking. Now, cancelling is only available for existing bookings. Previously, Roamer would crash when attempting...

What’s New? As we continue to release updates, we keep adding new features to our products. Here’s what we added to the product: Added the ability to refresh the bookings list directly from the action bar above the table to see the latest updated to bookings, rather than having to refresh the whole page. There are several updated translations. What’...

What’s New? As we continue to release updates, we continue to add new features to our products. This section provides details about what has been added to the products: Added live IAQ and multi-occupancy space widgets to Flex maps to bring it in line with Roamer/Inspire Added Cost Codes allocation to bookings and Catering Orders in Flex and Onelens3...

What’s Fixed? Several fixes have been implemented to resolve issues found in the products. These include: Fixed an issue in Admin Portal where it was not possible to create new native user. Resolved several issues around the rendering of the permissions page in the  Admin Portal Fixes an issue in OneLens does not display in the booking export functi...

What’s New? As we continue to release updates, we continue to add new features to our products. This section provides details about what has been added to the products: Added Cost Codes to Onelens360 Added Cost Codes allocation to bookings and Catering Orders in Flex and Onelens360 What’s Fixed? Several fixes have been implemented to resolve issues ...

What's New? As we continue to release updates, we continue to add new features to our products. This section provides details about what has been added to the products: Restructured menu for future updates The booking list DataGrid allows users to search for, filter and sort bookings more easily including taking actions directly from the data grid, ...

What’s New? As we continue to release updates, we continue to add new features to our products. This section provides details about what has been added to the products: Added a wait spinner to the map loading screen, so users can identify that it is still loading.   What’s Changed? The following Flex changes have been made: Updated how the system re...

What's new? As we continue to release updates, we continue to add new features to our products. This section provides details about what has been added to the products: Ability to add basic catering to a booking. Ability to book additional resources against a booking (hearing aids, presentation aids, etc) The booking list DataGrid allows users to se...

What’s New? We continue to progress and add features to Flex, our recently added workplace application for end users while also trying to improve functionality on features enabled in earlier versions.  We have started to migrate pages over to a new component framework to improve accessibility in general. This will continue to happen in future releas...

What’s New? As we continue to release updates, we keep adding new features to our products. Here’s what we added to the product: Now, you can update the bookings list directly from the action bar above the table, rather than having to refresh the whole page. There are several updated translations. What’s Fixed? We’ve implemented the following fix to...

What's New? For OneLens and Admin Portal, we continue to improve existing pages by moving to new standard components to aid accessibility, but we have also: Created common components for pop-up windows that will become the standard moving forward. New menu has been implemented that will start to group operation and management functionality separatel...