Applies to app version 2023.02 onwards with the following items added with later releases:
- 2024.03:
- New Delegate Bookings page for delegates.
- Visitors can now add their Visitor Pass from the visit invitation to their Apple Wallet or Google Wallet.
- New icon that marks bookings that are part of a series on the Bookings page.
- Pages renamed:
- My Schedule > Schedule
- Bookings > My Bookings
- Visitors > My Visitors
The Schedule section hosts all space bookings and visitor invitations that you made. Here, you can view existing records and edit or cancel them.
The Schedule section has the following pages:
- My Bookings
- My Visitors
- Bookings for Others
- Delegate Bookings
My Bookings
On the My Bookings page, you can:
- Edit existing bookings
- Cancel bookings
- Check in or out of bookings
Note: Checking in to a booking via Flex is security controlled by your organisation. Due to the business policy, it may not be possible to check in to bookings remotely in Flex.
The list of results on this page are downloaded page by page. Bookings are listed in 25 rows by default, but you can change it to 50 or 100 rows to be downloaded per page.
Note: Flex shows you what row you are currently viewing out of the downloaded ones, not showing the total number of pages and rows: as on the screenshot 1 to 2 because there are two rows in the list. Click the Next arrow to continue loading more pages as needed. If no more pages are loading, it means that you've reached the end of the results list. You can go back to the loaded pages.
My Visitors
The My Visitors page allows you to:
- Create new visit requests
- Edit existing visit requests
- Cancel visit requests
- Export or import visitors list
Visitors who received your invitation can add their Visitor Pass to their Apple Wallet or Google Wallet to conveniently check in to the building when they arrive. While visitor email templates and wallet passes are customisable per organisation, here's what they can look like:
- Apple Wallet pass
- Google Wallet pass
Bookings for Others
As a management assistant or administrative user, you may have the option to book spaces on behalf of other users. In this case, you will see a section which shows bookings that you have made for others.
Similar to the My Bookings section, here you can:
- Edit existing bookings
- Cancel bookings
Delegate Bookings
On this page, you will see the bookings that you created as a delegate for your primary user. If this primary user has other delegates, you will see bookings that they created for your primary too.
👋 Share your feedback with us about this documentation. Highlight a word or a whole paragraph and click the plus icon that appears. We keep improving this knowledge base based on your comments.