On the My Bookings page, you can:

• Edit existing bookings
• Cancel bookings
• Check in or out of bookings

Note: Checking in to a booking via Flex is security controlled by your organisation. Due to the business policy, it may not be possible to check in to bookings remotely in Flex.

The list of results on this page are downloaded page by page. Bookings are listed in 25 rows by default, but you can change it to 50 or 100 rows to be downloaded per page.

Note: Flex shows you what row you are currently viewing out of the downloaded ones, not showing the total number of pages and rows: as on the screenshot 1 to 2 because there are two rows in the list. Click the Next arrow to continue loading more pages as needed. If no more pages are loading, it means that you've reached the end of the results list. You can go back to the loaded pages.

In IBSS apps, visitors can be invited as attendees to a space booking or just for a visit unrelated to any booking. Read more about inviting attendees in one of these articles:

• Simple Booking in Flex 
• Advanced Booking in Flex 

If the My Visitors page is available for your role permissions, here's what you can accomplish:

• View all visitors that you invited to meetings or separately
• View their status, especially if your organisation approves or declines visits for you
• Create new visit requests 
• Edit existing visit requests
• Cancel visit requests
• Import visitors list

Visitors who received your invitation can add their Visitor Pass to their Apple Wallet or Google Wallet to conveniently check in to the building when they arrive.

Adding a new visitor

⚠️ First, this option must be turned on for your role in IBSS apps.

To add a new visitor that is not related to any space booking or a meeting:

Add visitor details: First name and/or last name Company Email of your visitor PACS ID for the Physical Access Control System. Building for the visitor arrival Arrival Location ID Visitor type
2. You can add internal Visitor Notes. These are visible only by you and the Visitor Management team in the OneLens 360 app.
3. Most of the Host Details are automatically populated as you create the visitor. You can change host details if you have the necessary role permissions. Fill in or manage the following fields: Host name or email address. Host field will be automatically populated for the current user or if the host details change.
4. Add Timings for the visit: Date Visit Start Visit End
5. Confirm by clicking Ok. This button becomes available after all mandatory fields are filled in.

As a management assistant or administrative user, you may have the corresponding permission for your role to book spaces on behalf of other users. In this case, you will have:

• The Book for Someone Else? option during space booking.
• The Booking for Others page under main menu that lists bookings that you have made for others.

⚠️ If you are a delegate of another user to book on their behalf, the booking and booking management process is slightly different. Read more about it here:

• Delegate function in Flex 
• Delegate Bookings in Flex 

The Bookings for Others page is a simple table page. It allows you to:

• View the list of existing bookings and open them
• Edit a booking after opening it
• Cancel a booking from the main view or after opening it

On this page, you will see the bookings that you created as a delegate for your primary user. If this primary user has other delegates, you will see bookings that they created for your primary too.

Read more about the Delegate function in IBSS apps here: Delegate function in Flex